Product Care

INCOGEM Care Instructions
We recommend that customers remove jewelry prior to bathing and swimming and before going to bed or participating in physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your INCOGEM pendant. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine and salt water. Do not spray or place perfume near your INCOGEM pendant as the fumes may crack the lucite. 

Cleaning Your INCOGEM Pendant
Wash with mild soap and water, dry with a soft cloth. Do not use alcohol, Windex, acetone or other solvents and avoid ultrasonic cleaning. Do not expose your INCOGEM pendant to harsh chemicals such as perfumes, lotions and hairspray.

FREE Annual INCOGEM Pendant Cleaning
We are happy to offer a FREE annual cleaning for All INCOGEM pendants purchased from Gold Box Diamonds. If you are not in the immediate area you can mail us your pendant to Gold Box Diamonds 73941 Highway 111, Suite 8, Palm Desert, CA 92260. You may also wish to email us at info@incogem.com to let us know you will be mailing your pendant so we know to expect it. Please include a PAID self-addressed envelope for return shipment of your INCOGEM pendant.

INCOGEM pendants are proudly made in the U.S.A. 

INCOGEM uses 100% recycled gold.